The complete rulebook for using Minbu Creatives. Please read carefully — placing an order means you accept all policies below. Last updated: July 8, 2026.
Thank you for using our tools.
We want you to get real value. These terms exist to keep the platform fair, transparent and safe for every customer and reseller.
Bonus Tools
Bonus tools are free gifts like Netflix, Prime Video and other bonus tools tagged "Bonus tool" in the member area.
Bonus tools carry NO warranty — they are complimentary add-ons.
Bonus tools are shared, so occasional limit / rate issues may occur. Please wait if a limit appears.
When these tools become available or updated, they are refreshed accordingly.
Anyone making excessive requests for bonus tools will be permanently blocked.
If any reseller is found selling bonus tools, please report that seller to us immediately.
Bonus tools work, but may show limit errors from time to time because they are shared.
Refund Rules
A refund is only given if we do not deliver your requested tool within 2 days after purchase.
If you paid a reseller, ask the reseller directly for a refund — we cannot assist in that case.
Replacement Rules
If a normal tool has a problem, we will provide a replacement tool of equal value.
Other Notes
Do not misuse our tools. Using more than 2 IPs for one account blocks it without refund.
Do not resell tools without an authorised reseller panel.
For Resellers
If you want to resell, purchase a panel to manage your own clients.
You are fully responsible for your clients' problems and support.
For Clients
Contact your reseller if you face any issue — they must help you.
Minbu Creatives is not responsible for disputes with resellers.
Subscription Policy
Resellers cannot sell subscriptions longer than 1 month.
Any reseller offering yearly / lifetime / longer-than-monthly subscriptions is a scammer — such subscriptions are NOT legal on our system.
Report any reseller offering longer-than-monthly subscriptions to help protect others.
Always pay your reseller for a 1-month subscription only.
If a reseller asks you to auto-renew or pay upfront for a year or longer — that reseller is a scammer.
For any subscription longer than 1 month, the client bears full responsibility. Always ask your reseller before buying.
If you have paid the reseller, please contact the reseller directly for help.
Only pay for a 1-month plan. Take a 1-month subscription only.
1. Advance Payment Policy
Full payment is required in advance for every order.
No processing or delivery starts without payment confirmation.
All prices are final unless stated otherwise.
Non-Delivery Guarantee — if your order is not delivered and no solution is provided within 48 hours of receiving payment, you receive a 100% full refund. No excuses, no delays.
Once payment is received, your order enters the fulfilment queue and cannot be cancelled due to change of mind.
Please verify your selected product before making payment.
2. Order Finality Policy
Customer must choose the plan carefully before payment. After payment for a selected plan, your order becomes final:
No cancellation.
No upgrade / downgrade.
No wallet adjustment.
No change of registered email after delivery.
No product exchange.
You are responsible for selecting the correct product, duration and plan before payment.
3. Delivery Policy
Standard delivery time: 12–24 hours after payment.
All products are digital only — no physical shipping.
No refunds for change of mind or accidental purchases.
Delivery begins after payment verification.
Delivery may be delayed during heavy traffic or when manual verification is required.
100% Non-Delivery Guarantee — full refund if we fail to deliver within the stated delivery window due to our fault.
4. Credit-Based Subscription Policy
Warranty is valid until either credits finish OR warranty days expire — whichever comes first.
Warranty Days
25 Days
Rule
Both duration and credits count
Credits used but days remaining → warranty ends.
Half credits used, warranty days also remaining → warranty can be claimed.
Credits left but warranty days completed → warranty ends.
6. Private Tool Warranty Policy
What we provide: a working private tool, correct login credentials, and proper access at delivery.
Warranty duration: 25-day limited warranty for private tools.
If the issue is from our side we provide a replacement OR refund OR alternative resolution within 24–48 hours.
Warranty becomes VOID if rules are ignored, credentials shared, unauthorised logins occur, VPN / automation misuse happens, the account is misused in any way, or the account is not secured after being handed over.
Once misuse occurs, our responsibility ends immediately.
7. Shared / Extension Tools Policy
Shared or extension tools may include usage limits, feature restrictions and performance variations. These are not defects.
The customer must confirm the plan type before purchase.
No refund for shared-tool limitations discovered after buying.
8. Security & Account Responsibility
After receiving full email access credentials, you MUST:
Change the password immediately.
Enable 2FA and security settings.
Keep credentials private.
Check and enable all security settings.
After delivery, Minbu Creatives has zero access. Any activity after your password change is your responsibility. Account bans caused by customer activity are not refundable.
9. Account Ban Policy
No refund or replacement if a ban occurs due to:
Multiple logins, VPN or proxy misuse, automation tools.
Screenshot or video proof is mandatory for any refund or replacement request.
Must be provided within the warranty period.
No visual proof = claim rejected automatically.
14. Refund & Replacement Policy
You are eligible when:
A technical issue is verified by our team.
Screenshot / screen recording is provided.
The tool was used according to instructions.
The issue is from our side (e.g. login credentials issue).
The product is not the same as what you ordered.
A private account is not working as officially expected.
You made a duplicate payment or the product is unavailable.
You are NOT eligible when: you no longer need the product, the complaint is unclear, device / browser / VPN causes the issue, instructions are ignored, misuse occurred, shared-tool limits, you purchased the wrong plan, or the ban is due to user activity.
15. Final Decision Authority
All disputes are reviewed by our technical team.
Decisions are based on the provided proof and these terms.
Minbu Creatives decision is final and ensures fair handling for all customers.
16. Privacy Commitment
100% customer privacy protection.
No password storage after delivery.
No third-party sharing of customer data.
17. Refund Policy Calculation
All refunds are calculated strictly on the warranty period — NOT on the full subscription duration.
Each plan includes a defined warranty period (e.g. 25 days). The total subscription duration (e.g. 30 days) does not determine the refund calculation.
Refunds are calculated per-day within the warranty period only. Usage beyond the warranty period is non-refundable.
Start date and last active date are BOTH counted as usage days. Any partial or full-access day counts as a full day.
If the service is completely inaccessible for a full day, that specific day will not be counted (subject to verification).
These rules apply uniformly to all customers and resellers — whether the purchase is via WhatsApp or the website.
18. Refund Process
Fill out the refund form with correct information — order details and issue description.
Our team verifies and attempts to resolve the issue (typically 1–2 business days). We may request additional information.
If the issue cannot be resolved, the refund is approved.
Approved refunds are processed to your bank account within 5–7 working days. Bank processing time varies.
19. Model & Pricing Changes
Providers may change credits, plans, features, models, limits and pricing without prior notice.
These provider-side changes do NOT qualify for refund or replacement.
20. Future Updates
Minbu Creatives may update these terms at any time. Customers are responsible for reviewing the updated policies before every purchase.
21. Legal Disclaimer
All trademarks, logos, service names and brand names belong to their respective owners.
Minbu Creatives acts only as an independent reseller of eligible digital services.
